![]() ![]() Integration will be a challenge, both in terms of product and corporate culture, but Taylor and Slack CEO Stewart Butterfield - long-time peers and colleagues, laying the groundwork for the deal - tell Insider that the two companies have a lot they can teach each other, too.įor instance, Taylor says that Salesforce has much to learn from how Slack when it comes to adapting to an era where employees don't need to be in an office. "The opportunity to have Slack amplify and really be at the way people engage with our software and really engage with all the software that they use is this tremendous opportunity." ![]() "This year I do feel like the entire economy has gone digital, and in particular, all the areas where Salesforce serves our customers," Salesforce chief operating officer Bret Taylor told Insider on Wednesday. That's an important concept as the pandemic has led to wider adoption of and interest in remote working. Salesforce intends to make Slack the unified user interface for all its customer relationship management products, integrating their respective platforms to speed along collaboration. The cloud software giant has not been shy about the fact that this so-called "Slackforce" deal gives it a powerful new weapon against Microsoft, which has long dominated the productivity software market with apps like Word, Excel, and more recently, Teams - its own collaboration app.
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